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Frequently Asked Questions

Find quick answers to common questions about our in-home senior care services in Calgary.

How much do your services cost?

Our in-home care services start at $35/hour + GST. Pricing depends on the type and frequency of care needed. We provide transparent, customized quotes with no hidden fees during your free consultation.

What areas do you serve?

We proudly serve Calgary and surrounding communities in Alberta. Contact us to confirm if we cover your specific location.

Are your caregivers trained and background-checked?

Yes — every caregiver undergoes thorough criminal record and vulnerable sector checks, reference verification, and exceeds Alberta Health Care Aide standards. They also receive ongoing training, including dementia care (Teepa Snow Positive Approach®).

Can I customize the care plan?

Absolutely. Every plan is tailored to the client’s unique needs, preferences, schedule, and medical requirements. We work closely with families to adjust care as needs change.

Do you offer 24-hour or live-in care?

Yes, we provide overnight care, 24-hour shift care, and live-in options for clients requiring continuous support.

How quickly can care start?

We can often begin care within 24–48 hours after your consultation, depending on caregiver availability and matching.

Is there a minimum number of hours per visit?

Most visits have a 3-hour minimum, but we’re flexible and can discuss shorter visits for specific needs like medication reminders.

Do you provide dementia or Alzheimer’s care?

Yes — our caregivers are specially trained in dementia care using compassionate, evidence-based techniques to support safety, comfort, and quality of life.

Can family members stay involved?

We encourage family involvement. You’ll receive regular updates, and we welcome your input to ensure the care plan always reflects what’s best for your loved one.

What if I’m not satisfied with a caregiver?

We carefully match caregivers to clients, but if it’s not the right fit, we’ll quickly provide a replacement at no extra cost — your comfort and trust are our priority.

Still have questions?

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